Business Process
Overview
Organisations have focussed on achieving their objectives through structured business processes for more than 200 years. Many of the principles and best practice approaches found in the business world are also applicable to other areas, such as government, NGOs, non-profit organisations, societies and sports teams.
Description
This section introduces a generic business process with examples of particular tools, and discusses its application in River Basin Organisations (RBOs).
The generic business process is an iterative cycle that starts with a vision, which is supported by a strategy. The strategy is pursued through an operational plan, which directs decisions and actions. The efficacy of these actions in relation to the vision and strategy is then assessed through a monitoring and review process.
This process is in line with the cycle of interpretive water management, which includes:
- a science of understanding;
- a science of establishing goals;
- a science of developing a management response to those goals; and
- a science of generating activities that lead to and drive these three steps.